周雯莉, 伍晓毅, 叶诣琛, 邬丽满, 陈碧云, 沈怡. 广州市三级甲等医院行政人员知觉压力与职业倦怠相关性研究J. 职业卫生与应急救援, 2026, 44(1): 26-30. DOI: 10.16369/j.oher.issn.1007-1326.2026.240610
引用本文: 周雯莉, 伍晓毅, 叶诣琛, 邬丽满, 陈碧云, 沈怡. 广州市三级甲等医院行政人员知觉压力与职业倦怠相关性研究J. 职业卫生与应急救援, 2026, 44(1): 26-30. DOI: 10.16369/j.oher.issn.1007-1326.2026.240610
ZHOU Wenli, WU Xiaoyi, YE Yichen, WU Liman, CHEN Biyun, SHEN Yi. Correlation between perceived stress and job burnout among hospital administrative staff in top tertiary hospitals in GuangzhouJ. Occupational Health and Emergency Rescue, 2026, 44(1): 26-30. DOI: 10.16369/j.oher.issn.1007-1326.2026.240610
Citation: ZHOU Wenli, WU Xiaoyi, YE Yichen, WU Liman, CHEN Biyun, SHEN Yi. Correlation between perceived stress and job burnout among hospital administrative staff in top tertiary hospitals in GuangzhouJ. Occupational Health and Emergency Rescue, 2026, 44(1): 26-30. DOI: 10.16369/j.oher.issn.1007-1326.2026.240610

广州市三级甲等医院行政人员知觉压力与职业倦怠相关性研究

Correlation between perceived stress and job burnout among hospital administrative staff in top tertiary hospitals in Guangzhou

  • 摘要: 目的 了解广州市三级甲等医院行政人员知觉压力与职业倦怠现状,探讨两者间的相关性及职业倦怠的影响因素。方法 2022年5月,采用中文版知觉压力量表(CPSS)和职业倦怠量表(MBI-HSS)对广州市6所三级甲等医院行政人员进行调查。采用Spearman相关分析知觉压力与职业倦怠的相关性,并采用二元logistic回归模型分析职业倦怠可能的影响因素。结果 共调查120人,回收有效问卷113份,有效回收率为94.17%。调查对象中检出具有健康危险性知觉压力者62名(占54.87%),CPSS总分中位数(P25P75)为26(19,28)分;检出职业倦怠者53名(占46.90%),MBI-HSS总分中位数为44(25,51)分。广州市三级甲等医院行政人员CPSS总分、紧张感维度和失控感维度与MBI-HSS总分均呈正相关,相关系数r = 0.473、0.278、0.320(均P < 0.01)。二元logistic回归分析结果显示:有健康危险性知觉压力的医院行政人员发生职业倦怠的风险升高(OR = 8.781,95%CI:3.472 ~ 22.206);相对于职业喜爱度较低者,非常喜爱职业的医院行政人员发生职业倦怠的风险降低(OR = 0.237,95%CI:0.064 ~ 0.876)。结论 广州市三级甲等医院行政人员知觉压力与职业倦怠检出率较高。医院管理者应重视行政人员的压力管理,并着力提升其职业喜爱度,以降低职业倦怠风险,助力医院高质量发展。

     

    Abstract: Objective To assess the status of perceived stress and occupational burnout among administrative staff in top tertiary hospitals in Guangzhou and to explore their correlation and influencing factors of occupational burnout. Methods In May 2022, administrative staff from six top tertiary hospitals in Guangzhou were surveyed with questionnaires of the Chinese Perceived Stress Scale (CPSS) and the Maslach Burnout Inventory-Human Services Survey (MBI-HSS). Spearman correlation analysis was used to examine the association between perceived stress and occupational burnout, and binary logistic regression models were applied to analyze potential factors influencing occupational burnout. Results A total of 120 individuals were surveyed, and 113 valid questionnaires were collected, with a valid response rate of 94.17%. Among these respondents, 62 individuals (54.87%) were identified as having health-risk levels of perceived stress; the median CPSS total score (P25, P75) was 26 (19, 28) points. Occupational burnout was detected among 53 individuals (46.90%), with a median MBI-HSS total score of 44 (25, 51) points. The CPSS total score, as well as the tension and loss-of-control dimensions, were all positively correlated with the MBI-HSS total score among this study population (r = 0.473, 0.278, and 0.320, respectively; all P < 0.01). Binary logistic regression analysis showed that administrative staff with health-risk levels of perceived stress had an increased risk of occupational burnout (OR = 8.781, 95%CI:3.472 to 22.206). Compared with those with low job liking, administrative staff who were very fond of their profession had a decreased risk of occupational burnout (OR = 0.237, 95%CI:0.064 to 0.876). Conclusions Administrative staff in top tertiary hospitals in Guangzhou experienced relatively high rates of perceived stress and occupational burnout. Hospital administrators should place a high priority on stress management for administrative staff and actively enhance their job liking to reduce the risk of occupational burnout and promote high-quality hospital development.

     

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