Abstract: Objective The reason of civil psychological panic after Fukushima nuclear accident was discussed and the proposal to reduce such panic was present. Methods Hotline was opened for these persons seeking consultation on nuclear radiation and the specialist clinics for radiation disease were set up within hospital. The psychological counseling was given to help seekers. In response to the special requirement of some persons back from Japan,the measurement of surface radioactive contamination was made. Results The service handled 118 calls and 657 questions and the measurement of body surface radioactive contamination was made to 56 people and showed that no one was affected and the problem was due to mental stress. Conclusion The reasons for the panic could be fear of radiation, lack of the knowledge on nuclear,not in time getting public information,and the impact from disorder of society and market economic. The major measures against such problems could include psychological counseling,drawing up the technical proposal on treatment of radioactive pollution,spreading the knowledge of nuclear on time.